First Group Breakers Resort - Official

Enjoyed my stay. Reception was very helpful. Always feel super relaxed after a stay at the Breakers.

We stayed in a studio unit and opened to balcony. Lovely kitchenette has build in oven, stovetop, microwave oven, fridge freezer. Dining table, sleep couch for kids. Hairsalon, spa, gym, warm and cold swimming pools, gate leading to beach

Overall stay at Breakers Positive Staff: Friendly staff at checking and the porters assistance was really great. Thanks Emm for your assistance and great customer service. Location of the resort: The resort is central and one has quick access to the malls, restaurants and highway. View Stunning view and good seenary Negative review: The blanks in room 802 had bed bugs. This was reported to the housekeeping manager. They manage to change the linen but it’s unacceptable for a 4 star hotel Price The cost of the stay was not worth the value I paid. The prices vary on a daily basis but I paid a flat rate of R3396.60 for weekday and weekend stay. I stayed 4 days / 5 nights. Cleanliness of the apar**ent Bathrooms were still dirty at check in. One can see they redo the walls and tiles however the peel paint was still on the floor throughout my stay. Please go check it might still be behind the bathroom door. Shop No shop at the premises to buy swim goodies for kids. Entertainment for kids: It is limited, I tried accessing the games area and it was locked through my stay. There is only one pool table at the pool area. Swipe facilities for put put is not available all is cash. My proposal is to charge the fees to the room and bill the guest at checkout. Braai area Braai-ing is not allowed Friday’s and Saturday’s, not on, as South Africans we prefer to braai over these days and on certainly on holiday. Beach access Breaker’s resort has no stair case to the Beach, one has to walk right down to bronze beach to have access and enjoy. Swimming No swimming between 7-9am and pools closes at 10pm. Ekko time shares In terms of the POPI act one need to consent for personal information to be shared with a 3rd party. I received a call from a lady by the name of Nadia from Ekko leisure requesting me to go down reception. At arrival she has a full presentation and selling time shares. She had a list of all guest and was exposed to all our personal information. This is not on. Please review the POPI act this is a breach, and kindly provide me with confirmation that the information was collected and destroyed in terms of tbe cloud governance destruction policy.

There was no water so the toilets stank. Arrived and could not have a shower or wash after a long trip No alternative water was offered. There was also no electricity when there was load shedding because there was no backup generator which meant that the air con did not work, lifts did not work etc.. It was a very unpleasant stay at this hotel

The complex requires a substantial inves**ent to upgrade. A lot of the external amenities have been allowed to down grade over time and haven't been replaced. The bar and snack facility is fine and the staff great. The units themselves are good. The rooms are serviced well, despite there being the ever present pest of flies. This is my third visit. I wont be returning until something is done.

Hi The sand pit area was booked for a function so my kids were unable to utilize it. The storm caused a power outage last nite. No ups power in the room I checked out early as we could not make kids baby formula. The pool had a lots of insects in the water. Lots of monkeys as well.

The wheelchair accessibility at the resort was very good. There is a generous ramp from the undercover parking garage to the reception floor. There are three lifts that service all the floors (big enough for a wheelchair and perhaps two other people). Generators keep the lifts in working order during load shedding. The outside passages (from the lifts to the units) are wide enough. All the units are classified as wheelchair friendly and in essence they are. The only problem is that the bathrooms can only be classed as tiny, with no chance of a wheelchair fitting through the door. On the 5th and 9th floors, there is a disabled bathroom outside in the passage, located between units 1 and 2 on those floors, that provide spacious facilities and a shower with a built-in shower chair. The lounge and outside space are accessible, with a disabled bathroom located on Floor 0 where the lounge/restaurant/spa/hairdresser are. The pathway outside to the beach and promenade is a little steep but quite do-able in a wheelchair. Likewise with the wooden pathway to the Hawaan forest, although there are some steep areas that require a push.

This is just a relaxing an beautiful place to spend a holiday. The rooms are clean, neat. There is wifi available. This is a place where family, kids of any age can relax an unwind. I enjoyed the facilities, miniature golf, volleyball, the slides at the pool is so awesome. There is a game room for the kids to enjoy. There is never a dull moment. Easy access to the beach. Would recommend this place if anyone looking to book a holiday.

This is an amazing sea-facing resort in the swanky Umhlanga area. It's not far from many restaurants and nightlife. The units are large and well appointed. Its guests appear to be mostly locals. We did not try the restaurants as the hours seemed off with our schedule. The only downside is that the staff seems unprepared for guests' arrivals - not enough people at the front desk - and then pushy when they help you. I would stay there again.